Device information is kept completely anonymous, and cannot be used to identify you.
Each time you visit our website, certain information about your device is automatically shared with us. This includes details about which web browser you’re using, device type, time zone, and any cookies that are installed on your device. We also collect information about how you interact with our website; such as what pages or products you view, and what links you click on, etc.
We collect Device Information using the following methods:
Each time you make a purchase through our website you provide us with your Order Information. This includes your name, billing and/or delivery address, email address, phone number, and credit card type. However, your credit card number, expiry, and security code are encrypted and not shared with us.
We use the Device Information we collect from you for purely for analytical purposes. By being able to see how our customers browse and interact with our site, we are able to improve and optimize our website for a better user experience.
We use the Order Information that we collect from you to fulfil any orders placed through our website. This includes processing your payment information, arranging delivery, and providing you with invoices and/or order confirmation emails.
Additionally, we may use this Order Information to:
In order for us to use your information as described above, we occasionally will share it with third-parties.
Finally, we may also share your data in order to comply with any lawful request for information we receive.
We keep your data safe by storing it securely and only allowing certain staff to access it. As per the Privacy Act 2020, we only share your information with third parties that meet New Zealand’s privacy requirements.
In accordance with the laws and regulations of New Zealand, we retain all customer purchase records for a minimum of seven years, after which point it will be securely destroyed.
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at firstname.lastname@example.org, or on 0800 700 987, or in store at 2083 East Coast Road, Silverdale.
You can also request that we erase any personal data we hold about you. Please note that this does not include any data we are obliged to keep for administrative, legal or security purposes.
An up-to-date version of this policy will always be available here on this page. Your continued use of this website following any updates to this policy constitutes an agreement to those changes. This policy has been updated to reflect the changes implemented in the Privacy Act 2020.